Kongsberg Automotive provides world class products to the global vehicle industry. Our products enhance the driving experience, making it safer, more comfortable and sustainable. With revenues of about EUR 1.0 billion and 10.000 employees in 18 countries, Kongsberg Automotive is truly a global supplier. The company is headquartered in Switzerland and has 30 production facilities worldwide. The product portfolio includes seat comfort systems, driver and motion control systems, couplings and fluid assemblies, as well as driver interface products developed for global vehicle manufacturers.

Account Manager Service/Aftermarket

 

 

1.     General

       Co-ordinate and carry out sales activities in the Service / Aftermarket for P&C’s OEM  customer base in North America

 

                                                                     

 

 

2.     Main objectives

  • Carry out activities to secure KA’s ability to deliver spare / service parts according to agreed delivery obligation
  • Work pro-actively within the KA organization to secure that the service / aftermarket needs are covered throughout the KBD NPI process
  • Secure profitable pricing of in the service / aftermarket portfolios
  • Develop strong relationships with the purchasing organizations of P&C’s North American OEM customers

 

 

 

3.     Areas of responsibility

  • All commercial items; quotes, prices, negotiations, price and contract commitments
  • Maintain and grow existing business at profitable margin levels with his/her customer account(s)
  • Make yearly budgets and 5 year plans for service / aftermarket sales
  • Present and negotiate service / aftermarket customers with:
    • commercial offers, negotiate commercial agreements (Price and Terms, MOQ’s)
    • determine service / aftermarket portfolio (incl. Repair Kits)
  • Transmit service / aftermarket customers’ voice into KA group
  • Secure Ensure that KA has the operational capability / capacity to deliver spare parts according to agreed delivery obligation (typically 15 years after EOP)
  • Perform portfolio management in order to secure that parts solely delivered as spare parts are priced at the right level, and contributing to KA’s profitability
  • Owner of the P&C unique spare part portfolio in North America

 

 

4.     Personal tasks

  • Influence customers according to the priority set up in accordance with KA’s strategic plan
  • Negotiate prices with the customers in accordance with the company price strategy
  • Co-ordinate service / aftermarket activities between customers and KA facilities (Willis and Nuevo Laredo)
  • Map all decision makers and their decision criteria’s (customer)
  • Report to the VP Aftermarket following normal reporting routines

 

5.     Main challenges

  • Increase KA’s turnover and income through systematic portfolio management
  • Ensure an adequate, yet competitive, price level for service / aftermarket products
  • Analyse trends in the aftermarket on a global basis
  • To improve long-term contribution on existing and new products through systematical analysis of the market value of our products
  • Liquidate parts outside delivery obligation to reduce complexity in KA’s North American plants
  • Explore possibilities for independent aftermarket business in North America

 

6.     Important external contacts

  • Customers
    - Purchasing
    - Engineering
    • Quality
    • Sales and Marketing counterparts

 

 

7.     Competence profile (ideal)

Education:

  • ·       BS or BA with a focus on Business
  • Combination of business and technology

 

Experience and skills:

  • Commercial and/or technical experience in the automotive industry.
  • ·       Great interpersonal skills, ability to work with people in all situations

 

  • ·       Demonstrated ability to understand business and negotiate commercial agreements
  • Good business judgement- helicopter view

 

Region: Michigan
Application deadline: 31/05/2018
Expected Start Date: ASAP
Location: Novi